Returns & Exchanges
At Supercuts, we want you to love your professional hair care products. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.
1
Check Eligibility
Ensure your professional hair care products are at least 50% full and were purchased within the last 30 days.
2
Gather Documentation
Locate your original receipt or order confirmation email to verify the purchase price and date.
3
Visit a Location
Bring your item and proof of purchase to any participating Supercuts salon for an immediate exchange or refund.
4
Receive Refund
Your refund will be processed to the original payment method, or you can opt for an immediate in-store credit.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing