Frequently Asked Questions
Everything you need to know about your beauty journey with Supercuts
How long does shipping take for hair care products?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
Can I return a beauty product if I have already opened it?
For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are your hair styling tools covered by a warranty?
Yes, all professional styling tools purchased through our store come with a 1-year manufacturer warranty against technical defects.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.